MTN Cameroon, leader of the national telecommunications market, announces the launch of a major initiative in mobile Internet billing in Cameroon. When the customer’s Internet bundle is exhausted, their main airtime account will not automatically be debited to continue browsing. The customer now has the choice between renewing their bundle, choosing another bundle or browse off-bundle.
The suppression of out-of-bundle Internet billing has been gradually deployed since the beginning of 2019. This unprecedented change is a revolution in the telecommunications market in Cameroon. Above all, it concretizes MTN Cameroon’s commitment to better listen to its customers, be more transparent and give them enough choice to better control their expenses.
“Such an initiative can only really improve customer experience if the network is efficient and Internet cost, accessible. This will be the case with the MTN network, recognized as the fastest network in Cameroon. The international agency Ookla, world leader in measuring mobile network performance, has just certified that MTN has the fastest network in Cameroon,” says MTN Cameroon’s Chief Executive Officer, Hendrik KASTEEL.
Always with the aim of giving more choice and value to its customers, MTN Cameroon will launch a smartphone accessible by all levels of society and a new 4G mobile modem. Other initiatives are being prepared to deliver on Hendrik KASTEEL’s promise by which “2019 will be the year of the great MTN Family. The year of our customers. The year of our partners. More than ever, our customers are our N° 1 priority.”